Shipping Policy

Thank you for shopping with HaLev.

Every piece is made to order with great care. Because each artwork is produced specifically for you, please allow time for production before your order ships.

​

Processing Time

Orders are typically processed and prepared for shipment within 5–7 business days. During holidays or periods of high demand, processing times may be slightly longer.

If your order contains personalized or custom artwork, additional production time may be required.

​

Shipping

We currently offer free standard shipping within the United States. We do not currently offer international shipping. If you're not in the US, please click here. 

​

Estimated delivery times begin after your order has shipped and may vary depending on your location and the shipping carrier.

Expedited shipping options may be available at checkout for an additional fee.

​

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information, when available.

​

Shipping Delays

While we make every effort to ship orders on time, HaLev is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.

​

Damaged or Lost Shipments

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible.

If your shipment appears to be lost in transit, please contact us and we will assist in working with the shipping carrier.

​

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. HaLev is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

 

If you have any questions about shipping or your order, please contact us using the contact form on the bottom of this page. We're always happy to help.​​